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Email us

sales@irondisplays.com

Call us

Phone: ‪(801) 923-3575‬ 
9AM - 5PM Est. Mon-Fri

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Frequently asked questions

Have questions? We’re here to help

What happens after I place an order?

1 We confirm your project details and gather any content you have.

2 For Full-Service Clients: We conduct research, create a design strategy, and send initial concepts.

3 For Design-Only Clients: We start the layout using the content provided.

4 You review and request revisions (if needed).

5 Finalized designs are delivered in print-ready formats.

How long does the design process take?

- Full-Service Design: Typically 7-10 business days, including research, content creation, and revisions.
- Design-Only: Usually 3-5 business days for initial concepts, with revisions depending on complexity.
- Rush Orders: Available for an additional fee if you need designs in 72 hours or less. We recommend reaching out to our team immediately to discuss rush pricing

How far in advance should I start my trade show design?

We recommend starting at least 4-6 weeks before your event to allow for:
- Design & Revisions – 7-10 business days
- Printing & Shipping – 2+ weeks (depending on location)
- Extra Buffer Time – In case of unexpected changes or reprints
 

If you’re running behind, contact us ASAP—we offer rush services!

Can I request revisions? How many are included?

We offer Unlimited revisions until your design is approved by you. Why pay for a service if you don't get exactly what you want. That's why we offer unlimited revisions on all projects no matter the size.

 

We ensure every revision helps refine and enhance your design without unnecessary back-and-forth.

Do you also handle printing?

Yes! We offer full-service printing and shipping to make sure your booth graphics arrive ready to go.

- If you print with us, we handle everything, including file setup and production.
- If you print elsewhere, we provide print-ready files that meet any vendor’s requirements.

What type of files do I receive?

We deliver high-resolution, print-ready files in:

- PDF, AI, and EPS (for large-format printing)
- JPEG or PNG (if needed for digital use)
- Custom format requests available – Just let us know your printer’s specs!

What if my printer has specific file requirements?

No problem! We ensure your files meet any vendor’s printing specs so you won’t run into errors. Just send us the guidelines, and we’ll format everything correctly.

On the off chance you caught us on a monday and we make a mistake, make sure to contact us as soon as possible so we can fix the error.

What if my booth space is custom-sized or non-traditional?

No problem! We design for:

✔ Standard 10x10 & 20x10 booths

✔ Island booths, modular setups, backdrops, table displays, and banners

✔ Any custom configurations—just send us the dimensions!

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Your Vision, Our Passion.