ABOUT US

DESIGNERS
ENGINEERS
CREATIVES

Whatever you want to call us, it’s probably true. But it’s the passion behind it that matters most.

Iron Displays began with a simple yet powerful idea — that great design is more than just something you see, it’s something you feel. From the very beginning, our mission has been to help clients transform their visions into reality through thoughtful design and high-quality printing.

OUR PROCESS

MAKE YOUR MARK

We start by understanding your brand, your goals, and the unique challenges of your event. From there, our designers, engineers, and project managers work together to craft a booth that tells your story and captures attention. Whether you need a simple backdrop or a full custom build, we handle the details so you can focus on connecting with customers and making the most of every opportunity.

OUR MISSION

Making every event your best.

Our team knows what it takes to succeed at an event — and we’ll put that knowledge to work for you. We turn your goals into a booth that delivers results.

WHAT OUR CUSTOMERS SAY

“Expert guidance and flawless execution on every project we’ve done.”

Anna Simpson

Art Director - Furniture Minimalist

“Knowledgeable team who truly cares about their clients’ success.”

Robert Medford

1237+

BOOTHS COMPLETED

4.9/5

600+  REVIEWS

99.4%

ON-TIME DELIVERY

THE NITTY GRITTY

WARRANTY

At Iron Displays, we stand behind the quality and craftsmanship of every product we offer. Our warranty is designed to give you confidence and peace of mind, ensuring that your purchase meets the highest standards of durability and performance.

All products are warranted against defects in materials and workmanship under normal use and conditions for the duration specified by the manufacturer. This coverage includes repair or replacement, at our discretion, of any product found to be defective during the warranty period. Please note that this warranty does not cover damage caused by misuse, neglect, improper installation, modifications, or normal wear and tear.

For warranty information specific to your product, including coverage terms and length, please contact our customer support team. Our representatives are available to provide detailed guidance, verify eligibility, and assist you with any necessary steps to process a claim.

Iron Displays is committed to ensuring that your investment delivers lasting value. If you experience any concerns with your purchase, we encourage you to reach out promptly so we can work toward a quick and satisfactory resolution.

PRIVACY POLICY

At Iron Displays, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, make a purchase, or communicate with our team.

1. Information We Collect
We may collect personal details such as your name, email address, phone number, billing/shipping address, payment information, and any files or artwork you submit. Additionally, we collect non-personal information such as your IP address, browser type, device information, and browsing behavior for analytics and site performance purposes.

2. How We Use Your Information
Your information is used solely to:

  • Process and fulfill orders
  • Communicate order updates and respond to inquiries
  • Provide design proofs and coordinate project details
  • Improve our website, products, and services
  • Send marketing emails or promotional offers (only if you’ve opted in)

3. How We Protect Your Information
We implement industry-standard security measures—such as SSL encryption and secure payment gateways—to protect your personal data from unauthorized access, misuse, or disclosure. While no online platform can guarantee 100% security, we actively monitor and update our systems to ensure your information remains safe.

4. Sharing Your Information
We never sell your personal data. We may share information with trusted third-party providers only when necessary to complete your order (such as shipping carriers, payment processors, and printing partners). These partners are bound by confidentiality agreements and cannot use your information for unrelated purposes.

5. Your Rights & Choices
You have the right to:

  • Request access to the information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal data (subject to legal and contractual obligations)
  • Opt out of marketing communications at any time

6. Cookies & Tracking
Our site uses cookies and similar technologies to enhance your browsing experience, track site usage, and personalize content. You can adjust your browser settings to disable cookies, though this may affect site functionality.

7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with an updated “Last Modified” date.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our customer support team. We’re here to help ensure your experience with Iron Displays is transparent, secure, and trustworthy.

SHIPPING AND RETURNS

At Iron Displays, every order is made to order — which means we begin production after you place your order and, if applicable, after receiving your artwork.

Production & Processing Times

Estimated production times are listed on each product page (e.g., 3–5 business days). Orders that include custom graphic design services may take longer depending on how quickly we receive content and feedback.

Production begins once:

  • Your order is confirmed
  • Final artwork is uploaded and approved
  • (If applicable) Your design proof is approved

Shipping Methods & Carriers

We partner with trusted carriers like UPS, FedEx, and USPS depending on your location and item size.

  • Standard Shipping: Transit times typically range from 3–6 business days after production
  • Expedited Shipping: Available at checkout for select items
  • Freight Shipping: For large booth kits and oversized items, freight delivery may be required

Once your order ships, you’ll receive a confirmation email with a tracking number.

Shipping Locations

We currently ship to:

  • The Continental United States

If you’re placing an international order outside of these areas, please contact Sales@irondisplays.com before ordering.

Shipping Delays & Disclaimers

Iron Displays is not liable for:

  • Delays caused by carriers
  • Missed delivery dates due to artwork delays or lack of proof approval
  • Incorrect shipping addresses entered at checkout

Please double-check your shipping information before submitting your order.

Returns & Refunds

Because all Iron Displays products are custom-printed and made to order, we do not accept returns or exchanges once production has begun.

Refunds or replacements are only issued in the rare case of a manufacturing defect or shipping damage when the shipping company takes responsibility. If your order arrives damaged or incorrect, you must notify us within 5 business days of delivery with photos and order details so we can resolve the issue promptly.

Change-of-mind, incorrect artwork uploads, or failure to approve proofs in a timely manner are not eligible for refunds.

Need Help?

If you have questions about your order timeline or need assistance, reach out to us at Sales@irondisplays.com. We’re happy to help.